Tata Sons Chairman Apologizes for Air India Tragedy and Addresses Speculations

Chairman's Apology for Air India Crash
N. Chandrasekharan, the Chairman of Tata Sons and Air India, expressed his heartfelt apologies on Wednesday following the devastating plane crash that resulted in the loss of over 270 lives. In a candid interview with a prominent news channel, he described the circumstances as 'extremely challenging' and conveyed his profound sorrow regarding the incident. He extended his unwavering support to the bereaved families, stating, 'Words fail to console those who have lost their loved ones. I deeply regret this tragedy. Our priority is to stand by the families during this difficult time and provide them with all necessary support.'
Investigation Insights on AI-171 Crash
When questioned about the cause of the AI-171 crash, Chandrasekharan indicated that it would take time for the investigation to conclude and for preliminary findings to be released. He reassured that AI-171 had a 'clean history' with no prior issues. 'There are various speculations regarding human error, airline practices, and maintenance,' he noted. He emphasized that the aircraft had a solid operational record, with the right engine being newly installed in March 2025 and the left engine last serviced in 2023, due for its next check in December 2025.
Pilot Experience and Investigation Progress
Chandrasekharan highlighted the qualifications of the cockpit crew, mentioning that Captain Sabharwal had accumulated over 11,500 flight hours, while First Officer Clive Kundar had more than 3,400 hours. He acknowledged public concerns and stated that the investigation would rely on data from the 'black box and recorders' to provide clarity.
Clarification on DGCA Notices
Addressing inquiries about previous fines and operational issues, Chandrasekharan clarified that these matters were unrelated to the AI-171 incident. He asserted, 'These issues do not pertain to safety. The DGCA would not permit us to operate if there were safety concerns. My observations regarding this aircraft are as I have shared.'
Response to Turkish Maintenance Allegations
Chandrasekharan also refuted claims regarding a Turkish connection, stating that none of the 33 Boeing 787 Dreamliners are serviced by Turkish Technic, but rather by AIESL or SIA Engineering Company.
Addressing Criticism from Civil Aviation Minister
In response to Civil Aviation Minister Praful Patel's criticisms regarding Singapore Airlines, he praised their partnership. He clarified that the CEO of Air India was not a nominee of Singapore Airlines, explaining that the CEO had to resign from Singapore Airlines to join Air India when it was fully owned by Tata. The stake acquisition by Singapore Airlines occurred later during the Vistara merger.
Response to Absence at Crew Funerals
Chandrasekharan also addressed the criticism regarding the absence of Air India officials at the funerals of the crew members who perished in the crash during his conversation with Navika Kumar.